Privacy Policy
At Cozy Kids, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.
Information We Collect:
When you use our website or place an order, we may collect information such as your name, phone number, email address, shipping and billing address, order details, and payment-related information. We may also collect basic technical information such as your device type, browser, IP address, and website activity through cookies and analytics tools.
How We Use Your Information:
We may use your information to process and deliver orders, confirm purchases, provide customer support, manage exchanges or returns, improve our website and services, prevent fraudulent transactions, and send order-related updates.
Where permitted, we may also use your contact information to inform you about new products, promotions, sales, or special offers. You may request to stop receiving promotional communications at any time.
Payment Information:
If you choose an online or bank payment method, payment details may be processed through our payment or banking service providers. Cozy Kids does not intentionally store complete card or banking credentials on its website unless required by the payment service being used.
Sharing of Information:
We do not sell or rent your personal information.
We may share necessary information with trusted third parties involved in fulfilling your order, such as courier companies, payment service providers, Shopify, website service providers, analytics providers, and other partners required to operate our store.
These parties receive only the information reasonably required to provide their services.
Cookies & Analytics:
Our website may use cookies and similar technologies to remember preferences, understand website traffic, improve the shopping experience, and measure the performance of advertising campaigns.
Third-party services such as Shopify, Meta, Google, or other advertising and analytics platforms may also use cookies according to their own privacy policies.
Data Security:
We take reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Data Retention:
We may retain order and customer information for as long as reasonably necessary to process orders, provide customer service, maintain business records, resolve disputes, prevent fraud, and meet applicable legal or accounting requirements.
Children's Privacy:
Cozy Kids sells products for babies and children, but our website and purchasing services are intended for adults. We do not knowingly collect personal information directly from children.
Your Choices:
You may contact us if you would like to request correction or deletion of personal information held by us, subject to any information we may be required to retain for legal, accounting, fraud-prevention, or order-related purposes.
You may also disable cookies through your browser settings, although some website features may not function properly as a result.
Third-Party Links:
Our website may contain links to third-party websites or services. Cozy Kids is not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our services, website, or business practices. Any updated version will be posted on this page.
Contact Us:
For any questions regarding this Privacy Policy or your personal information, please contact us:
Cozy Kids
WhatsApp: 0316-6575366
Email: cozykidspk@gmail.com
Instagram: @cozykids.pk
Facebook: @cozykids.pk
Cozy Styles for Little Ones