Return & Exchange
Our Return & Exchange policy ensures a smooth, hassle-free experience for every family. We stand behind the quality of our premium kids clothing and want you to shop with confidence.
Returns are accepted within 14 days of delivery for unworn, unwashed items in original packaging. Exchange requests can be processed for size or color changes within the same timeframe. Please note that items showing signs of wear, damage, or alteration cannot be accepted.
To initiate a return or exchange, contact our customer care team with your order number and reason. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Once we receive and inspect your return, refunds or exchanges will be processed within 5-7 business days.
For damaged or defective items, we cover return shipping and process replacements immediately upon receipt. Please photograph any damage and report it within 48 hours of delivery.
Please allow 10-14 business days for refunded amounts to reflect in your bank account, as processing times vary by financial institution.
Returns are accepted within 14 days of delivery for unworn, unwashed items in original packaging. Exchange requests can be processed for size or color changes within the same timeframe. Please note that items showing signs of wear, damage, or alteration cannot be accepted.
To initiate a return or exchange, contact our customer care team with your order number and reason. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Once we receive and inspect your return, refunds or exchanges will be processed within 5-7 business days.
For damaged or defective items, we cover return shipping and process replacements immediately upon receipt. Please photograph any damage and report it within 48 hours of delivery.
Please allow 10-14 business days for refunded amounts to reflect in your bank account, as processing times vary by financial institution.